Frequently Asked Questions
How long will it take to dry?
Approximately 1 to 2 hours depending on
weather conditions and the condition of the carpet.
Who will clean my carpets?
Myself (John), the
the Business. I
personally guarantee your satisfaction...
Company policy is to try and follow up with a phone call to the
customer on how the job turned out after 30 days of the cleaning; which the customer is told about at the end of the job.
I will leave up to three messages on the customers phone, If a customer does not respond after
three attempts, we leave a message that we assume the job turned out fine and that the customer is to call us regarding any concerns.
There is no charge to the customer to come back out and try to fix any issues they may have from the original cleaning. Note: Carpet and Upholstery
cleans only as well as its age, how it has been cleaned before, and the condition of the Protector in the Carpet and Upholstery before we clean
it. This is discussed with the customer when they book an appointment and also looked at once we arrive for the job.
We are a Family Owned and
Operated Carpet Cleaning Business that
is building a reputation,
one satisfied customer at a
Rating with the Better
Safe & Non-Toxic
Deep Carpet Cleaning with Circular Dry Foam Rated
Superior by Consumer Report, Over Steam Cleaning,
Chemical Dry or Shampoo Methods.
Most Carpet Warranties
Clean & Buff: Tile & Grout, No-Wax, and Wood Floors.
· Non-Toxic Allergen Relief Shampoo to Control Pollen, Pet Dander,
Fleas, and Dust Mite Waste in Carpet, Upholstery & Bed
· Red and Brown Stain Removal.
I give 3B's Carpet Care my very top recommendation!
I own a condo in Murrieta and hired John over the phone to help clean up a rental unit after a tenant had moved out. My two concerns were getting the carpets cleaned thoroughly and hiring someone that I could trust to do the job.
The entire condo was quite dirty because of the previous occupant, but John was able to use a circular dry foam carpet cleaning method. He also used a deep cleaner to get out some really nasty stains!
By the end, the place looked fantastic, and I felt like I understood the process of the cleaning (make sure to check out his website for really detailed information).
AND--John went back to vacuum the next day because I live far away and could not make it to the condo myself. He really went above and beyond the call of duty to make sure that the job was done correctly!
He was courteous, professional, and informative--and we did all business over the phone. He put my mind at ease about the whole process, and even made recommendations about other (non-carpet related) repairs that I needed to make to re-rent the condo.
The carpets look great, and the whole experience was easy and informative. Thank you, John!
Nancy J. - Irvine, CA
Review posted on Yelp
Deep Carpet Cleaning with Circular Dry Foam Rated Superior By
Consumer Report along with Upholstery Cleaning, Bed Mattress Cleaning, Area Rug
Cleaning, Brown and Red Stain Removal, Pet Urine Odor and Stain Removal, Allergen
and Dust Mite Relief, Tile and Grout Cleaning, No-Wax and Wood Floor Cleaning.
We service the
following areas: Southwest Riverside County: Murrieta, Ca., Temecula, Ca., Menifee, Ca., Canyon Lake, Ca., Lake Elsinore, Ca., Wildomar, Ca., Winchester, Ca., Hemet, Ca., Falbrook, Ca., and we also go on referrals to other cities in Riverside County, California, Orange County, California and San Diego County, California.
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